Restaurant General Manager

Responsibilities:

Manage Restaurant operations

Maintain exceptional levels of customer service

Recruit, manage, train and develop the Restaurant team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food and Payroll

Drive sales to maximize budgeted revenue

Develop menus with other members of Food and Beverage team

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation