Waiter

• Adhere to grooming and appearance standards consistently.
• Must have some familiarity with basic cooking knowledge.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Properly open and pour wine at the tableside.
• Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
• Work as a team to get all the job tasks completed in any given time.
• Filling in for absent staff as needed in any of the F&B department within the hotel.
• Observes guests and ensure their satisfaction with the food and service.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Communicate to the guest and provide assistance with their queries.
• Understands and can communicate products and services available at the resort.
• Promptly respond to guest with any additional request.