Technical Sales Rep

Responsibility:
• Understand mining customer buying behaviors and needs
• Achieve Underground , with a particular focus on underground hard rock mining customer needs.
• Develop sales presentations, techniques and engagements with Dealers and mining customers in territory
• Regularly monitor and report on progress and results through the use of Salesforce CRMi online tool.
• Analyze market share PINS, product/service mix, competition, and economic trends within the territory.
• Review industry trends and outlook and apply learnings to the sales engagements in territory.
• Monitor and grow customer loyalty drivers and satisfaction.
• Execute support and sales variance within pre-established budget and guidelines for territory.
• Conduct/participate in customer/dealer training events and application support from field and dealers.
• Execute commercial programs and campaigns within territory, including the commercial aspects of technology hardware and software upgrades.
• Manage the completion of own work assignments and coordinate work with others.
• Provide input, including Voice of Customer and Voice of Dealer, to Mining Technology teams to determine industry solutions.
• Provide input to marketing strategy for UG Mining Technology.
• May establish trade association relationships and act as key liaison.
• Refine processes and procedures to ensure the best use of resources and technology to meet quality goals.
• Carefully evaluate problems and review a large number of possible solutions before selecting one option.
• Establish and monitor policies and guidelines for project to ensure specific, management goals are met and desired results are achieved.