Customer Success Manager

Responsibilities:

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Developing the right long-term condition monitoring technical solution for customers post deployment.

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Aligning capabilities to specific outcomes, creates reference architectures, and calculates potential solution value.

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Handling complex products and systems requiring technical knowledge and where the products or systems will be used.

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Keeping track of customers’ expired agreements and identifying opportunities in the region. .

Identifying solutions to drive better outcomes for solutions provided to the customer.

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Spending time with customers at their sites as a valued advisor to drive a proactive maintenance program.

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Covering Middle East and Egypt region.