Business Analyst

Skills & Experience

• Experience in conducting bi-modal workshops to analyse business requirements, performing detailed impact analysis and helping business team with inputs for system requirements documents in-line with business value.
  
• Working with technical/ functional experts to understand the technical capabilities and aligning them with business requirement, thereby reducing technical debt.
  
• Identify avenues of improvement in processes, requirements and solutions
  
• Create and develop (wherever applicable) functional requirements, process document of systems to improve quality, performances, external interfaces, and constraints.
  
• Ability to develop Test Scripts and perform test execution.
  
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools.
  
• Experience in working with Activity diagrams, Flow diagrams and User Acceptance Scenarios.
  
• Support implementation activities such as user training, user acceptance testing, cut-over support.
  
• Understand dependencies with other actors and stakeholders, and work towards resolving these dependencies
  
• Create and maintain team backlog (features, stories), and lead prioritization with business Product Owners/other stakeholders.
  
• Able to understand requirements and map it with the product capability.
  
• Understand and create documentation for end-to-end businesses processes
  
• Participate in discussions with internal/external stakeholders besides immediate circle of interaction
  
• Liaise with consultants and managers to document business processes effectively.
  
• Ensure that various project documents, manuals etc. are kept up to date.
  
• Standardize engagement model and usage of agreed methodologies.
  

Technical Skills:

Should also have at least a basic understanding of these technical skills:

• Automation
  
• Collaboration
  
• Data management
  
• Reports and dashboards
  
• CRM
  
• AppExchange
  
• Platform
  
• Sales and marketing
  

• Understanding of agile scrum methodology/principles.
  
• 5-8 years of experience as a Business Analyst.