Intertec Softwares Pvt Ltd

Supervise and provide mentorship to the team of technical support engineers and systems administrators fostering professional growth and ensuring that all service-level agreements (SLAs) are met with high standards of client service.Direct the technical operations team in delivering c

Supervise and provide mentorship to the team of technical support engineers and systems administrators fostering professional growth and ensuring that all service-level agreements (SLAs) are met with high standards of client service.Direct the technical operations team in delivering c

Company OverviewIntertec Systems is a leading IT services company with headquarters in Dubai and operations across the Middle East and India. Established in 1991 Intertec specializes in Retail Banking Insurance and Healthcare sectors. With key capabilities in digitalization of busines

Company OverviewIntertec Systems is a leading IT services company with headquarters in Dubai and operations across the Middle East and India. Established in 1991 Intertec specializes in Retail Banking Insurance and Healthcare sectors. With key capabilities in digitalization of busines

Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager SolarWinds) including Application performance monitoring Fair understanding of ITSM tool (Manage Engine Ivanti)Provide timely response to all incidents Requests outages and performance alerts. Categorize

Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager SolarWinds) including Application performance monitoring Fair understanding of ITSM tool (Manage Engine Ivanti)Provide timely response to all incidents Requests outages and performance alerts. Categorize