Intertec Softwares Pvt Ltd

Supervise and provide mentorship to the team of technical support engineers and systems administrators fostering professional growth and ensuring that all servicelevel agreements (SLAs) are met with high standards of client service.Direct the technical operations team in delivering co المزيد...

Company OverviewIntertec Systems is a leading IT services company with headquarters in Dubai and operations across the Middle East and India. Established in 1991 Intertec specializes in Retail Banking Insurance and Healthcare sectors. With key capabilities in digitalization of busines المزيد...

Good understanding and knowledge of monitoring tools Manage Engine Ops Manager SolarWinds) including Application performance monitoring Fair understanding of ITSM tool (Manage Engine Ivanti)Provide timely response to all incidents Requests outages and performance alerts. Categorize i المزيد...

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):Scope and Costing structure Large Projects / VIC Customers.Review and Approve HLDs and LLDs Migration Plans.Engage with Practice team during Solution phase for large dealsSteer Cos Lead Quarterly SBRs and QBRs.Identify areas of Automat المزيد...

Job Description: GRC Implementation EngineerPosition Overview: The GRC (Governance Risk and Compliance) Implementation Engineer is responsible for leading the deployment and integration of GRC platforms and solutions. This individual will work closely with clients to ensure the GRC sy المزيد...

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):Technical SME for the technologies listed in the Competency table below.Handle Medium & Large projects.Deliver Projects within schedule and budgets.Critical customer incidents/breakdowns troubleshooting them within the agreed service l المزيد...

PRESALES CONSULTANT COMPUTE INFRASTRUCTURE Job Purpose: Presales Consultant Compute Infrastructure is responsible for the technical solutioning on servers storage virtualization Backup and related services. Gathering and prioritizing product and customer requirements defining the so المزيد...

JOB PURPOSE: To provide expert technical support administration and optimization for enterprise IT infrastructure encompassing Windows systems virtualization networking automation and security while ensuring seamless operations and alignment with organizational objectives.CERTIFICATIO المزيد...