وظائف مهندس مكتب المساعدة في الإمارات

The Level 1 Helpdesk Support Engineer is responsible for providing first-line technical support to end users ensuring timely resolution of IT-related issues. This role involves troubleshooting basic hardware software and system issues logging and managing service tickets and adhering to defined SLAs...

Job Summary (List Format): - Provide Level 1 technical support for endpoints network queries and basic IT infrastructure issues. - Troubleshoot and resolve OS-level issues (Windows/Mac/Linux). - Support and troubleshoot networking protocols and configurations (VLAN DNS DHCP). - Monitor and maintain...