وظائف Head Of Customer Experience في الإمارات

Primary Functions:Onboarding new customers (Pre/Post implementation)Conduct regular reviews with customersHandle customers enquiriesConduct health checkRetain customersConduct training cancellationNegotiate contract renewalUpsell packageManage OTRS Ticket In/Outbound CallControl room during office...

Job TitleHead of PlanningJob DescriptionOverview:As theHead of Planning you will lead the planning function across a large multi-disciplinary project ensuring strategic alignment schedule integrity and contractual compliance throughout the project lifecycle. You will oversee the development and inte...

DescriptionThis is a corporate/above property job code and a central job description is not available. Please work with your human resources partner to obtain or create the appropriate job description for this role. At Marriott International we are dedicated to being an equal opportunity employer we...

We are a leading customer service organization dedicated to delivering outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives where you will play a crucial role in providing exceptional se...

Sales Administrator/ Commercial Co-ordinator- UAEIdeally based Ras Al Khaimah UAEPermanent/ Full time contractorSalary dependent on experienceAt Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisat...

a Sr. CX Performance Specialist you will be critical in shaping and optimizing customer policies through deep data analysis and behavioral insights. You will support the CX Operations and Compensation Policy teams by analyzing customer behavior patterns identifying misuse trends and evaluating the...

As a Sr. Specialist Customer Experience you will be responsible for analysing customer journeys identifying pain points and driving solutions that improve customer outcomes. You will own specific CX programs end-to-end from problem definition through execution and optimisation.This role is hands-on....

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

Head of Customer Service/Support About the job: Pay CC is a cutting-edge payment solution provider specifically tailored for high-risk industries. We are looking for a Head of Support to join our rapidly growing team in Dubai. Responsibilities: Payment Traffic Optimization: Analyse and enhance...

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions enhance service...

Sia Partners Middle East is looking to grow its team in Abu Dhabi with resources experienced in topics related to customer experience and service design. The expected resource(s) should have demonstratable knowledge and experience in tools and practices related to this topic and have the ability to...

Work closely with Regional Head to implement distribution/network strategy and sales & services strategy. Agree overall budget and KPI targets as well as budget and targets per customer segments for the area/cluster with Regional Head and delegate budget and targets to the Branch/Cluster Managers in...

Black & Grey HR is acting on a strictly confidential mandate for one of the UAEs biggest employers a high-impact multi-business organization with strong national visibility and ambitious growth plans. We are identifying a senior brand and marketing leader to own group-level brand strategy and integ...

Key Responsibilities Act as the main point of contact for customers handling inquiries and requests both online (emails social media live chat) and offline (calls in-person meetings). Ensure a smooth customer journey across all touchpoints from initial engagement to vehicle delivery and after-sales...

As a Senior Specialist CX Insights you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large d...

As the Senior Manager CX Strategy you will be part of the Regional Customer Experience team at Talabat. You will play a pivotal role in transforming customer experience at Talabat ensuring that our platform is intuitive personalized and reliable delighting customers at every touchpoint to drive bra...

Are you a customer experience leader with a passion for digital innovation We are looking for a Vice President of Customer Experience and Digital Channels to drive transformation enhance customer engagement and optimize digital platforms.About the Role: As the VP you will lead the customer experienc...

As a Specialist CX you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncove...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): Customer channel management Case Management Customer onboarding and relationship management Contract and dispute man...

Work closely with Regional Head to implement distribution/network strategy and sales & services strategy. Agree overall budget and KPI targets as well as budget and targets per customer segments for the area/cluster with Regional Head and delegate budget and targets to the Branch/Cluster Managers in...