وظائف Global Standards في العين

The role is responsible for managing the day to day operations of assigned contact centre site. Supervising Team Managers to enhance customer service experience and satisfaction by ensuring efficient contact centre operations. The role is required to support the Operations Head in day-to-day operati...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...