First Abu Dhabi Bank

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

Overall objectives To ensure that the IT infrastructure and application environments are right-sized and proactively scaled to meet current and future business demand.To analyse and report on system performance trends utilisation patterns and workload forecasts across compute storage

Overall objectives To ensure that the IT infrastructure and application environments are right-sized and proactively scaled to meet current and future business demand.To analyse and report on system performance trends utilisation patterns and workload forecasts across compute storage

JOB PURPOSE: This role is primarily responsible for supervising a subsection of Corporate Loan Operations within a specific product or functional area as a Manager and to ensure quality and timeliness of the delivery.Detailed ResponsibilitiesComplete ownership & accountability of all

JOB PURPOSE: This role is primarily responsible for supervising a subsection of Corporate Loan Operations within a specific product or functional area as a Manager and to ensure quality and timeliness of the delivery.Detailed ResponsibilitiesComplete ownership & accountability of all

JOB PURPOSE: This role is primarily responsible for handling and controlling Agency middle office support activities to ensure smooth work flow and delivery of high quality and timely service to internal customers in the role of a processorResponsible for assuring accurate recordkeepi

JOB PURPOSE: This role is primarily responsible for handling and controlling Agency middle office support activities to ensure smooth work flow and delivery of high quality and timely service to internal customers in the role of a processorResponsible for assuring accurate recordkeepi

JOB PURPOSE: Middle office function responsible for the supervision of accurate record keeping and execution of all loan activities including: monitoring borrowing status preparing new borrowings rollovers rate sets conversions repayments prepayments Fee and providing instructions to

JOB PURPOSE: Middle office function responsible for the supervision of accurate record keeping and execution of all loan activities including: monitoring borrowing status preparing new borrowings rollovers rate sets conversions repayments prepayments Fee and providing instructions to

Main objective of the role is to increase mortgage business by empanelling more developers and build and maintain partnershipsPurpose of the roleSource and empanel different developers across the UAEFacilitate mortgage sourcing through these developers by building relationships campai

Main objective of the role is to increase mortgage business by empanelling more developers and build and maintain partnershipsPurpose of the roleSource and empanel different developers across the UAEFacilitate mortgage sourcing through these developers by building relationships campai

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s

To manage the development and implementation of the Consumer Banking (CBG) Governance program strategy policies procedures and related improvement projects to ensure that the overall CBG business is fully compliant with internal and external requirementsTo lead & organise the units th

To manage the development and implementation of the Consumer Banking (CBG) Governance program strategy policies procedures and related improvement projects to ensure that the overall CBG business is fully compliant with internal and external requirementsTo lead & organise the units th

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and features w

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and features w

Lead the engineering function across the enterprise ensuring delivery of scalable secure and high-quality technology solutions.Drive adoption of modern engineering practices including agile DevSecOps and cloud-native development.Align engineering capabilities with business priorities

Lead the engineering function across the enterprise ensuring delivery of scalable secure and high-quality technology solutions.Drive adoption of modern engineering practices including agile DevSecOps and cloud-native development.Align engineering capabilities with business priorities

Job Purpose:Main objective of the role is to build and enhance the personal loans product to provide seamless experience to our customers. Identify opportunities within the portfolio as well as acquisition to create a sustainable personal loans business.Regular tracking and monitoring

Job Purpose:Main objective of the role is to build and enhance the personal loans product to provide seamless experience to our customers. Identify opportunities within the portfolio as well as acquisition to create a sustainable personal loans business.Regular tracking and monitoring

Experience with organizational transformation and project managementExperience with retail banking / product strategy and marketing; Retail product and customer journey experience (understands the needs of retail clients fine details of retail products the mechanics behind the product

Experience with organizational transformation and project managementExperience with retail banking / product strategy and marketing; Retail product and customer journey experience (understands the needs of retail clients fine details of retail products the mechanics behind the product

JOB PURPOSE: This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimising NPLs. Ensure collection targets are met in  terms of NPL Recovery and Bucket resolutions.   KE

JOB PURPOSE: This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimising NPLs. Ensure collection targets are met in  terms of NPL Recovery and Bucket resolutions.   KE

JOB PURPOSE:The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative secure and efficient escrow solutions that meet market demands and regulatory req

JOB PURPOSE:The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative secure and efficient escrow solutions that meet market demands and regulatory req

Job Purpose:An ideal candidate will support all PBG business by providing operational services and support allowing them to focus on business growth and building new relationships for the bank main channel for complaint. Provide necessary support to offshore team by coordinating with

Job Purpose:An ideal candidate will support all PBG business by providing operational services and support allowing them to focus on business growth and building new relationships for the bank main channel for complaint. Provide necessary support to offshore team by coordinating with

To  effectively Supervise retail sales area to deliver sales targets offer high level of customer service and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.Core ResponsibilitiesGeneric AccountabilityEns

To  effectively Supervise retail sales area to deliver sales targets offer high level of customer service and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.Core ResponsibilitiesGeneric AccountabilityEns

Job Purpose:Lead the assigned team effectively to meet team objectives/KPIsTo ensure recruitment training motivation and retention of assigned staffTo track daily sales activity to ensure superior client on boarding experienceEnsure strict adherence to all KYC Compliance policies and

Job Purpose:Lead the assigned team effectively to meet team objectives/KPIsTo ensure recruitment training motivation and retention of assigned staffTo track daily sales activity to ensure superior client on boarding experienceEnsure strict adherence to all KYC Compliance policies and

The Valuation Control function is responsible for verifying the accuracy and integrity of the fair value of financial instruments on the Balance Sheet via the IPV process.The role reports into the VP Head of Valuation Control function within the GM Business Finance team. The candidate

The Valuation Control function is responsible for verifying the accuracy and integrity of the fair value of financial instruments on the Balance Sheet via the IPV process.The role reports into the VP Head of Valuation Control function within the GM Business Finance team. The candidate

Job Purpose:Being a significant producing part of the sales team focusing on Financial Institutions MEA delivering agreed sales and revenue targets across the Global Markets along with identifying and cultivating cross sell opportunities within the sectors and geographies prescribed t

Job Purpose:Being a significant producing part of the sales team focusing on Financial Institutions MEA delivering agreed sales and revenue targets across the Global Markets along with identifying and cultivating cross sell opportunities within the sectors and geographies prescribed t