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Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Responsibilities: Delivering high quality technical services to Oracle CSS Customers Ensuring adherence to internal odology, tools and quality standards Identifying required/recommended actions on customers systems as main output of service delivery, based on own knowle المزيد...

تطوير نماذج التنبؤ بالأعمال. وينبغي أن توفر هذه النماذج التنبؤ بالسوق، مع التركيز بشكل أساسي على متغيرات السوق التي ستؤثر على حجم الأعمال والربحية وتغير السوق. قم بإعداد دراسات الجدوى التي ستحدد الفرص التجارية في كل من عمليات البيع بالتجزئة والأسطول. إدارة فريق التحليلات والبحث لخدم المزيد...

1. استراتيجية تجربة العملاء: تطوير وتنفيذ استراتيجية تحسين تجربة العملاء بما يتماشى مع أهداف المنظمة، مما يضمن تجربة متسقة وسلسة عبر جميع نقاط الاتصال. 2. تحليل البيانات: استخدم تعليقات العملاء واستجابات الاستطلاع والبيانات الأخرى ذات الصلة لتحديد الاتجاهات والأنماط ومجالات التحسين. المزيد...

Responsibilities: Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygi المزيد...

Responsibilities Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other acco المزيد...

Responsibilities: Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process. Recomme المزيد...

About the job Reimagine your career Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, المزيد...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S المزيد...

Communication Internal Communication: Feeder Operations & Liner Operations Feeder Sales Team Feeder Commercial Team Feeder Agencies Feeder Pricing Team Feeder Manager Purpose: Coordinate all Asia service Europe BSX TEX BCX & third party vessel loading to ensure shipment المزيد...

Key Accountabilities of the role Segmentation Strategy: Develop and execute a comprehensive customer segmentation strategy that aligns with the Bank's business objectives. Customer Data Analysis: Utilize data analytics tools and techniques to assess customer behavior, preferences, and المزيد...

Responsibilities: Performing system analyses on software programs, applications, and web services. Determining system efficiency and functionality by liaising with internal departments and end-users. Reporting to Management and obtaining approval for system development projects. المزيد...

Responsibilities: Identifying gaps or problems in clients’ computer systems. Understanding the way in which different parts of the business model work together, including operating systems and application architectures. Elishing the client’s business strategy and tec المزيد...

Responsibilities: Strategizing and presenting ideas to stakeholders. Defining product features according to customer needs. Leading the development process. Acting as the main point of contact between teams and stakeholders. Managing and prioritizing product backlog items. ist المزيد...

الأدوار والمسؤوليات بصفتك فني تكنولوجيا معلومات، ستقدم تقاريرك إلى مدير تكنولوجيا المعلومات في موقعك الرئيسي وستكون مسؤولاً عن العمل بشكل وثيق مع الشركة وزملائك وفرق الدعم عن بُعد لتنفيذ عناصر البنية الأساسية وصيانتها. ستمثل وجه تكنولوجيا المعلومات للشركة وستزدهر في تقديم خدمة عالمية المزيد...

الأدوار والمسؤوليات تشمل المسؤوليات، على سبيل المثال لا الحصر: - الحفاظ على الطلبات والحوادث وإدارة المشكلات لتذاكر سطح المكتب والخدمات (التحليل والتعريف وحلول الدعم واقتراح التحسين والمزيد) - الاستجابة في الوقت المناسب لقضايا الخدمات والطلبات من المستخدمين ضمن اتفاقية مستوى الخدمة المزيد...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on imp المزيد...

Responsibilities: Collaborating on software development projects with the engineering, sales, and customer services departments. Liaising with clients and incorporating user-defined needs and feedback into application designs. Writing code and scripts for applications, as well a المزيد...

About the job Customer Service Representatives must provide detailed information on customers’ bank statement, calculate interests, purchases, withdraws, withheld and deferred payments, monthly transactions, late fees, general credit card information (no sales). Voice is the su المزيد...