وظائف Customer Experience Supervisor في الإمارات

Responsibilities: Preparing Inventory List for all flats and accommodation rooms. Handling & controlling associate movements inside the accommodation. Pass any maintenance requests to the Maintenance Department. To assist the Duty Manager in any task outlined/detailed by him/h المزيد...

Responsibilities: Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention المزيد...

Responsibilities: Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addressing complaints regarding poor housekeeping service المزيد...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I المزيد...

Responsibilities: You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and المزيد...

Responsibilities: Customer and Industry Expertise: act as a thought leader with deep coaching and industry expertise related to our customers. Coach teams to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right me المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro المزيد...

Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed Give guidance to employees in handling errors, problems, complaints and/or disputes Performance analyses of employees Coordinate work schedules and duty assign المزيد...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk المزيد...

Responding promptly to customer enquiries, channeling Service requests to different functions within the company and ensuring a complete follow through of the requests till the closure Managing Customer interaction Service Levels through Voice (Phone), Email, Chat, and other multi-c المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible r المزيد...

Act as an ambassador for guests at our venue Help resolve any issues or complaints Train employees in customer service Create and enforce employee practices and policies Assist with PR outreach or grassroots marketing projects Complete data entry tasks