وظائف Customer Experience Cx في الإمارات

Managing the preparation of a customer trip development guide that includes methodologies, guidelines and standardsOverseeing the preparation of institutional structure plans for services to consolidate the integration of platforms and with the administrative support systems of govern المزيد...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your المزيد...

Urgent opening Customer Service Executive Remuneration The monthly AED 3000 to AED 4500 will be provided based on experience and caliber Round trip tickets will be provided to hometown for vacation Paid Annual leave as per land of law Accommodation & Transport المزيد...

Responsibilities: Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Greeting customers in a friendly, professional manner using the suggested script. Answering telephonic and e-mail inquiries in a timely manner. Deferring queries to your المزيد...

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c المزيد...

ITPMedia Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and so المزيد...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Create a talent acquisition strategy. Interview candidates who are applying for a job. Assess the needs of current employees. Adjust employee benefits according to observed needs. Conduct employee satisfaction surveys. Visit job fairs at schools or universiti المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or المزيد...

Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests Maintain an up to date knowledge of the hotel and lo المزيد...

Responsibilities: Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications Track repa المزيد...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato المزيد...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...