وظائف إدارة خدمة العملاء في دبي

Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through c المزيد...

ITPMedia Group is one of the largest media companies in the Middle East, with a portfolio of more than 100 brands. We deliver quality, real-time content to our audiences, viewers, delegates and guests through digital, print, events, awards, video content, social media platforms and so المزيد...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or المزيد...

Responsibilities: 1. Analyze and maintain pricing structure and fare levels on assigned routes in the network in line with competitive actions and market demands with the objective to meet revenue and passenger volume targets of each route. 2. Evaluate trends in market conditions us المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Contract reviews during the pre-contract and post-contract stages. Contracts administration (proposal and execution stage) of allocated projects. Support in contractual and commercial issues related to prime contracts and with lower-tier subcontracts, if required. المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and stan المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications Track repa المزيد...

Responsibilities: Candidate with Customer Service & logistics experience in FMCG companies + Finance background +Very good communication. Experience of using ERP software, preferably in JD Edwards. Logistics skills to handle shipments independently. FMCG background is mandato المزيد...

Responsibilities: Ensure excellent delivery of SaaS products in alignment with client requirements. Assess customer requirements and propose technical solutions and guidance in collaboration with Sales, Account Management and Services teams at ITO Handover. Develop a deep understan المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

V Act as an ambassador of the company at all times and attend to customer needs in a professional, friendly, and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow customer service procedures as outlined in the ma المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Answering questions about a company's services Processing orders and transactions Resolving issues and troubleshooting technical problems Delivering information about a company's offerings Providing proactive customer outreach

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Responsibilities: Conducting market research. Supporting the marketing team. Doing day-to-day administrative tasks. Writing and proofreading press releases. Helping to plan events, projects, and campaigns. Reporting on research findings. Helping to create proposals and presen المزيد...