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Data Analyst CRM ProjectDomain Knowledge- BankingStrong understanding of customer and relationship data in banking.Familiarity with concepts such as:Customer profilesCustomer segmentationCustomer interactionsCustomer lifecycle data.Functional ResponsibilitiesIdentify and integrate customer-related...

DescriptionJob DescriptionThe CRM Analyst is part of the Strategic Enrollment Management (SEM) unit in the Owen Graduate School of Management (OGSM) at Vanderbilt University and is a key individual contributor responsible for optimizing Slate CRM to support admissions recruiting marketing and partne...

Key Responsibilities Engage with senior BA business stakeholders to gather analyse and document requirements for CRM. Translate business requirements into Functional Specifications (FSD) User Stories Data dictionaries and Process Flows (AS-IS/TO-BE). Support impact assessments feasibility studies an...