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DescriptionLocation: Grove Mall Al Barsha 2 Dubai UAEJob Overview:GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate r...

SUMMARY OF FUNCTIONS: The Contact Center Agent plays a vital role in providing exceptional customer service and support to prospective students current students alumni and other stakeholders. This position involves handling incoming inquiries resolving issues and providing accurate and timely inform...

DescriptionRole : Workforce Management & Operations ManagerLocation : Ras Al Khaimah Role Purpose:To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the busin...

About the Role We are seeking a highly analytical Reporting Analyst to support Contact Center operations through data-driven reporting dashboard development and performance analytics. The role is responsible for transforming operational data into actionable insights using Power BI advanced analytics...

We are seeking a motivated and results-driven Call Center Agent with a strong background in sales to join our remote team. If you have excellent communication skills and a passion for closing deals this is your chance to work with a global team through FreelancerProX. Responsibilities Handle inboun...

The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality and are genuinely interested in meeting and servin...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

DescriptionWe are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls address customer inquiries and en...

 Job Summary:We are looking for a customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls provide excellent customer service resolve inquiries and ensure customer satisfaction. If you have strong communication skills a problem-solving mindset a...

PermanentWork Location Abu Dhabi-MusaffahPosition: Call Center Agent Salary: 4000-5000 AED per month Job Description: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Abu Dhabi. The ideal candidate will have previous experience in a call center environme...

DescriptionRole : Contact Center Solutions Senior Technical Analyst (Outsource)Location : Abu Dhabi Role Purpose:This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS b...

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

Job Brief:We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound calls and provide support to customers. The ideal candidate should have good communication skills a positive attitude and the ability to handle customer inquiries efficiently while following...

We are looking for a Call Center Agent Automotive Division (Arabic Speaker) to handle customer inquiries service bookings and sales support within our fast-paced automotive operations.This role is ideal for a highly communicative individual with a calm solution-oriented mindset and strong multitaski...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

Description Role : Call Center Agent - Fresh Graduates Only ( UAEN) Location : RAK Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication...