Karooooo/ Cartrack

Primary Functions: Onboarding new customers (Pre/Post implementation)Conduct regular reviews with customersHandle customers enquiriesConduct health checkRetain customersConduct training feedback.Process cancellationNegotiate contract renewalUpsell packageManage OTRS Ticket In/Outbound المزيد...

Responsibilities:Reconcile accounts identifying and resolving discrepancies in payments adjustments and credits.Handle collections for new clients for the first month (SOA Reminder Calls Followups).Coordinate to book courier for cheque collection.Eliminate negative balance by checking المزيد...