وظائف Bmc Remedy في دبي

The Senior Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs improving operational efficiency and driving customer satisfaction. This role involves managing a team of service professionals optimizing IT service oper...

Position Description:Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integr...

The  Service Delivery Manager (SDM) is responsible for ensuring high-quality IT managed services delivery to clients while maintaining SLAs improving operational efficiency and driving customer satisfaction. This role involves managing a team of service professionals optimizing IT service operations...

Job Summary (List Format): - Log and manage incident tickets following incident management processes. - Classify prioritize and correlate incidents; attempt first-level resolution including remote support. - Escalate unresolved incidents to Level 2 support and assign tickets accordingly. - Track in...