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THE POSITION: As an Application Performance Analyst working within our NOC group you will manage missioncritical operating service events. This role is responsible for monitoring and managing APIs via alerts logs and dashboard monitoring.  The goal of this role is to provide high quality support met...

Job DescriptionA Dynatrace L2 (Level 2) person typically works as a second-line support or specialist engineer for the Dynatrace platform an advanced application performance monitoring (APM) and observability tool.Heres a breakdown of what this usually involves: Core Responsibilities:Advanced Troub...

1. PurposeThis document defines the roles responsibilities deliverables service levels KPIs and governance model for CI/CD DevOps Support across Production DR UAT and SIT environments. The vendor shall provide experienced DevOps engineers responsible for design implementation support and optimizatio...