ADIB Group

DescriptionRole: Client Service SpecialistLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and

DescriptionRole: Client Service SpecialistLocation: Ras Al KhaimahROLE PURPOSE:Handle customer feedback and complaints received via voice channel Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced appropriate approach and

DescriptionRole: Cyber Security Associate (UAE Nationals - Recent Graduates Only)Location: Abu DhabiRole Purpose:The Cyber Security Associate is an entry Job and can perform a variety of positions across GISD including Cyber Defense Center Cyber Operations Governance Risk and Complian

DescriptionRole: Cyber Security Associate (UAE Nationals - Recent Graduates Only)Location: Abu DhabiRole Purpose:The Cyber Security Associate is an entry Job and can perform a variety of positions across GISD including Cyber Defense Center Cyber Operations Governance Risk and Complian

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation task

DescriptionRole : IT Operations Engineer (Outsource)Location : Abu Dhabi Role Purpose: Monitor Performance of On-Shift Operators and providing assistance when needed.To educate the System Operators regarding their roles responsibility and authority.To execute the daily operation task

DescriptionRole: Unit Head - Credit Control DepartmentLocation: Abu DhabiRole Purpose:Unit Managers role is broadly defined as the ultimate filter in the entire Credit Control end-to-end approval process where the exposures undertaken by the Bank of its Corporate and Retail customers

DescriptionRole: Unit Head - Credit Control DepartmentLocation: Abu DhabiRole Purpose:Unit Managers role is broadly defined as the ultimate filter in the entire Credit Control end-to-end approval process where the exposures undertaken by the Bank of its Corporate and Retail customers

DescriptionRole: Service Journey Mapping ManagerLocation: Abu DhabiRole Purpose:The Service Journey Mapping Manager will play a critical role in designing and optimizing the customer service journey within the CRM framework.This role requires a deep understanding of customer experienc

DescriptionRole: Service Journey Mapping ManagerLocation: Abu DhabiRole Purpose:The Service Journey Mapping Manager will play a critical role in designing and optimizing the customer service journey within the CRM framework.This role requires a deep understanding of customer experienc

DescriptionRole : Collection and Administrative AssistantLocation : Abu Dhabi Role Purpose:Supporting MPM legal & collection operations & support to Property Management - UAE. KEY METRICS:Revenue: Expenses: Net Income:Assets: Headcount: Number of branches:Number of ATMs:Number of Dir

DescriptionRole : Collection and Administrative AssistantLocation : Abu Dhabi Role Purpose:Supporting MPM legal & collection operations & support to Property Management - UAE. KEY METRICS:Revenue: Expenses: Net Income:Assets: Headcount: Number of branches:Number of ATMs:Number of Dir

DescriptionRole: Procurement AssociateLocation: Abu DhabiRole Purpose:Handling procurement activities as instructed by Category Manager.To deliver an optimized service quality and cost offering to internal clients of Centralized Procurement Department ensuring service excellence throu

DescriptionRole: Procurement AssociateLocation: Abu DhabiRole Purpose:Handling procurement activities as instructed by Category Manager.To deliver an optimized service quality and cost offering to internal clients of Centralized Procurement Department ensuring service excellence throu

DescriptionRole: Associate Product OwnerLocation: Abu Dhabi Role Purpose:The purpose of an Associate Product Owner role is to support the development and delivery of a digital product by collaborating with product owners and various stakeholders maintaining the product bac

DescriptionRole: Associate Product OwnerLocation: Abu Dhabi Role Purpose:The purpose of an Associate Product Owner role is to support the development and delivery of a digital product by collaborating with product owners and various stakeholders maintaining the product bac

DescriptionRole: Operational Risk AnalystLocation: UAERole Purpose:This is a risk management role responsible for developing a centre of excellence for Operational Risk Management (ORM).The incumbent will work closely with the BORM to support the implementation of the ORM Framework an

DescriptionRole: Operational Risk AnalystLocation: UAERole Purpose:This is a risk management role responsible for developing a centre of excellence for Operational Risk Management (ORM).The incumbent will work closely with the BORM to support the implementation of the ORM Framework an

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the

DescriptionRole: Program ManagerLocation: Abu DhabiRole Purpose:Responsible for overseeing the implementation and review of the product management guidelines and supporting the cross-functional teams that are responsible for improving them.He/she will be responsible for supporting the

DescriptionRole: Associate Manager CRM InteractionLocation: Abu DhabiRole Purpose:The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.This role requires a creative think

DescriptionRole: Associate Manager CRM InteractionLocation: Abu DhabiRole Purpose:The Interaction Specialist will be responsible for designing and optimizing customer interactions within the CRM framework to drive engagement satisfaction and loyalty.This role requires a creative think

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole : Associate Operations Manager - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Manage a centralized portfolio of Islamic financing and Sharia-compliant products ensuring o

DescriptionRole : Senior Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Oversee team operations to maintain high standards of accuracy and control ensuring error-free

DescriptionRole : Senior Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Oversee team operations to maintain high standards of accuracy and control ensuring error-free

DescriptionRole : Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System

DescriptionRole : Operations Officer - WFOLocation : Abu DhabiRole Purpose:Maintain tight and high quality Operational and Administrative controls Key Accountabilities of the role Ensure timely and accurate processing of finance transaction requests received via BPM Workflow System

DescriptionRole : Analytics Officer Location : Abu Dhabi Role Purpose:This position involves preparing databases and reports for credit risk models and risk segmentation. The Retail Credit Analytics Officer plays a pivotal role in analyzing and monitoring the retail credit portfolio

DescriptionRole : Analytics Officer Location : Abu Dhabi Role Purpose:This position involves preparing databases and reports for credit risk models and risk segmentation. The Retail Credit Analytics Officer plays a pivotal role in analyzing and monitoring the retail credit portfolio

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole: Senior Product Manager - Home FinanceLocation: Abu DhabiRole Purpose:To lead and manage the performance of Home Finance and real estate in generals products as per the banks strategy. The BD will implement strategy through the management of product financials paramete

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole : Fraud case Assessment and Response AnalystLocation : Abu DhabiRole Purpose:The role of Fraud Case Assessment & Response Analyst is to execute the initial investigation of the potential fraud cases within ADIB. He is responsible for assessing reported incidents identi

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole: Risk Control Analyst Location: RAK / AUH Role Purpose:The Risk Control Analyst role involves conducting checks and making/receiving calls to customers regarding high-risk changes or transactions carried out on their account(s).This position

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Customer Support SpecialistLocation : RB- Dubai Region Role Purpose:Customer Support Specialist role focus on providing exceptional Customer Service identify and meeting customer needs and contribution to the overall success of ADIB Branch. This role is a combination

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel

DescriptionRole : Sales Coordinator-Home Finance (Outsource)Location : Abu Dhabi Role Purpose: Liaise with respective department to ensure TAT is maintained as per HF Policy for internal unit coordination.Maintain MIS to ensure 100% Service Quality.Manage leads and LMS system and rel