Service Level Agreements Jobs in Dubai

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

– Answer inbound calls, respond promptly and professionally to customers’ inquiries about products and services. – Manages and updates order details using ERP System in a timely manner. – Receiving orders, ensure accuracy in billing charges, payments and disp More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities:Communicate with customers via phone, email, and chat.Provide knowledgeable answers to questions about products, pricing, and availability.Work with internal departments to meet customer s needs.Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times.

Responsibilities: Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients&rsq More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Managing the day-to-day activities of the Motivating the team to achieve organizational Developing and implementing a timeline to achieve Delegating tasks to team Conducting training of team members to maximize their

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Required for a customer service representative.Based in Dubai.Salary is about 2800 + commission.Any Nationality.Provided : Accommodation + Visa + Transportation.Send your CV via WhatsApp only :

Responsibilities:Communicate with customers via phone, email, and chat. Provide knowledgeable answers to questions about products, pricing, and availability. Work with internal departments to meet customers needs. Data entry in various platforms.RequirementsQualifications:At least 3 y More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Advises customers about necessary service for routine maintenance.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Confers with customers about inspection results, recommend corrective procedures and prepare work order for neede More...

Responsibilities: Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about av More...

Responsibilities: Managing content development. Resolving client queries and problems. Managing and guiding junior consultants. Supporting business development activities. Performing financial analyses.