Service Desk Agent Jobs in Dubai

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Perform Preventive and Corrective maintenance, risk assessment and resource management activities in relation to the service agreements. Regularly update customer about attended service call, suggest improvement measures, introduce latest solution & service of More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Performs complex, specialized tasks on turbine and/or generator equipment during new installation, overhaul, repair or modification projects in accordance with Siemens Energy work procedures. Completes documents of all installations, inspections, maintenance and More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets.

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold o More...

Responsibilities: Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts Actively elicit guest feedback and preferences, regarding hotel services and ensur More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain a good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services Receive guests in a professional and fri More...

rESPONSIBILITIES: Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to standar More...

Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guest More...

Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guest More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali More...