Service Agent Jobs in UAE

We are seeking a dedicated and customeroriented Guest Service Agent (Arabic speaking) to join our team in Dubai United Arab Emirates. As the first point of contact for our guests you will play a crucial role in creating memorable experiences and ensuring guest satisfaction throughout their stay.Welc...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

A Guest Service Agent accepts delivers and responds to guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.What will I be doingAs a Guest Service Agent in Housekeeping you will mak...

We are seeking a bilingual (Mandarin Chinese and English) Customer Service Agent to join our team and deliver outstanding support to our international customers. The ideal candidate will have excellent communication skills in both languages and a passion for helping people. You will be responsible f...

EOE/AA/Disabled/VeteransWhat are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:To anticipate guest...

Job Responsibilities:To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner.Efficiently courteously and expediently welcome handle check in check out and fond farewell for all hotel guests ensuring their comfort and satis...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.To...

Receives guest calls assists the guests in a professional and friendly manner.Maintain effective communication with all related departments to ensure smooth service delivery.politely handle every query and exceed guest expectations.Maintain an up-to-date knowledge of the hotel and local services.Mai...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customerfocused industry...

The Guest Service Center Agent is a key representative of our hotel and the Anantara brand. He or she creates one of the most powerful first impressions to our guests. Anantara Guest Service Center Agents all have a friendly and outgoing personality and are genuinely interested in meeting and servin...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account upon completion of their stay...

What are we looking forFront Desk Receptionists at Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:Front Office...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled efficiently.Address gues...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

We are seeking a friendly and customer-focused Female Guest Service Agent to join our team in Dubai United Arab Emirates. As a Guest Service Agent you will be the first point of contact for our guests ensuring their stay is comfortable and memorable from check-in to check-out.Welcome and greet guest...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle guest inquiries in a...

DescriptionSTART YOUR JOURNEY WITH USJW Marriott Marquis Hotel Dubai welcomes you to the heart of the citys lively downtown district with modern luxury and awardwinning service. Soaring above Sheikh Zayed Road our bustling and dynamic 5star hotel is one of the tallest in the world consisting of two...

DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merg...