Product Support Jobs in UAE

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Duties & Responsibilities • Develop and maintain College websites. • Develop and maintain College databases. • Develop and maintain templates, layouts and cascading style sheets. • Create and collaborate on site concepts and page layouts. • Make recommendations for improving web devel More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Experience in Application production support within the ITIL Framework. Excellent knowledge and hands on experience in Application trouble shooting, configuration and maintenance. Application performance tuning and optimization Resolution of tickets with quality and within SLA More...

Job Description Roles & Responsibilities Provide technical support to end-users via phone, email, or chat. Troubleshoot and resolve hardware, software, and network issues. Document all support activities and resolutions in a ticketing system. Escalate complex issues to appropriate sup More...

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Minimum 8 years of experience required.Bachelors in Information Technology or any related degree is required.1. Strong knowledge of operating systems like Windows macOS and Linux.2.Experience in installing and maintaining computers printers and network devices.3.Foundational understan More...

Are you ready to provide topnotch network support and ensure seamless connectivity We need a Network Support Engineer like you!About Our Client: We are hiring for an esteemed software company in UAE known for its exceptional IT services and support. This company is dedicated to mainta More...

Project Context Accelerating Impacts of CGIAR Climate Research for Africa (AICCRA) helps deliver a climate-smart African future driven by science and innovation in agriculture.AICCRA works to make climate information services and climate-smart agriculture more accessible to millions o More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Minimum 2 years in IT support engineer . Bachelor's degree in computer science, information technology, or a related field. Experience with Microsoft Office Suite, Windows operating systems, and other commonly used software applications. Strong problem-solving and critical th More...

Duties Include ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Support faculty through weekly announcements and by answering questions Gather and compile course assignment availability and coordinates assignments in consultation with department leadership Maintain faculty records an More...

Pay: $24.01 / hr Schedule: M - F; 8a - 1p (part-time) Location: 6750 N Andrews, Fort Lauderdale (until March 2025); then moving to Brickell Ave, Miami The Workplace Experience Support is directly responsible for the conference scheduling program at the site. Through the maintenance More...

Mandatory experience in a similar position: 5 Years Degree: Bachelor's degree in civil engineering Professional experience: 20 years minimum. Good knowledge in civil works & earthworks, infrastructures, engineering, construction, installation, commissioning of buildings, More...

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Serve as the primary point of contact for customers, delivering exceptional support through various channels such as phone, email, and chat. Provide timely and accurate assistance to customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. More...

Education: Bachelor Degree Expert in Windows Servers, AD, Domain policies Knowledge in VM configuration and hyper V. Expert in Fortinet firewall configuration, multi-level Security policies, Site to site VPN etc. Experience managing, supporting, and deploying network infrastructures, More...

These skills will help you succeed in this position: Minimum of 8 years' experience testing both hardware and software, ensuring that systems are functioning properly. Minimum of 5 years' experience utilizing Jira (or similar service platform) to manage and respond to su More...

Skills: Excellent communication and interpersonal skills Patience and ability to remain calm in challenging situations Flexibility and adaptability in approach to supporting diverse needs Strong organizational skills and attention to detail Ability to work effectively as part of a te More...

Job Description Ivy Resource Group are currently looking to hire a Technical Support Engineer to join one our clients on a permanent basis in Gloucestershire. The Company Our client in a contractor who predominately work in the Telecommunications sector working in the Military, Gov More...