Manager Customer Support Jobs in UAE

Job Description: Implement Cybersecurity policies procedure standard and guidelines in line with OT Projects Cybersecurity specifications and Standard Review refine and maintain the existing cybersecurity policies and procedures as necessary for compliance with UAE National Regulator More...

Assist with the creation and maintenance of the Record of Processing Activities (‘ROPA’) for their respective Business Unit(s) Identify, escalate, and communicate any data privacy risks within their Business Unit(s) to the DPO Ensure Initial Screening Assessments (ISA) More...

What You'll Do As an E-Markets IT Support professional, you will play a crucial role in maintaining the smooth operation of our client's eCommerce trading platforms. You will be responsible for providing second-line application support across global regions, ensuring that any More...

Ensure teams compliance with company policies Manage the team’s operation within budget Ensure processes are followed according to defined global processes. Understand and be updated on teams’ systems Ensure emergency/contingency/crisis* recovery plans are in place a More...

The Role Responsibilities: Technical Support: Provide technical support for workplace collaboration technologies including telephones Microsoft Teams projectors and external phones. Respond to user inquiries troubleshoot issues and provide timely resolution to ensure smooth operation More...

Black & Grey HR is hiring for a renowned University in the UAE.Our client is seeking to hire an IT Support Specialist who will independently deliver complex technical support to AU staff and students. This role involves providing onsite assistance as needed and playing a vital par More...

Term: 12 months Job location: Dubai UAEProject scope: Issuing specialist for Portfolio supportExperience: 10 years Job Summary: The roles and responsibilities of the Issuing Specialist are as follows: Program assessment and planning:Develop a thorough understanding of the Client bus More...

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage More...

Key Accountabilities: • Administers and supports Office 365 environment, including MS Exchange and Active Directory related functions. • Develops scripts (PowerShell, etc.) for consistent and secure execution of common administrative tasks. • Uses a programming language such as Java, More...

This role reports directly to the VP of Global Support and has executive visibility as a key leader in the company. Location: This role will be home based in the Americas or EMEA. What your day will look like Work with department leadership to shape long term strategies for th More...

Fika Consultancy is seeking an experienced IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for maintaining IT infrastructure troubleshooting technical issues and providing support for daily operations. This role involves ensuring optimal performa More...

Key Responsibilities: System Setup: Configure Dialer (CRM) software for team use. Training: Onboard and train new team members. Quality Assurance: Conduct regular quality analysis to maintain high service standards. VIP Customer Engagement: Engage with VIP users for feedback, upsell More...

The Role Job Location Sharjah Availability Immediate Job Description Responsible for providing technical assistance and support related to computer systems hardware or software. Responds to queries runs diagnostic programs isolates problem hardware troubleshooting (PC Laptops Printe More...

Roles & Responsibilities Manage varied and complex invoicing accounting tasks. Apply a full range of specialized ss and job knowledge. Frequently adapt finance policies and procedures to meet specialized needs. May serve as a lead, overseeing team efforts and guiding junior staff. Pe More...

As a Client Support Technician you will be providing IT support to small businesses in the Financial Services sector including hedge funds and family offices. These clients recognize IT as a valuable investment and appreciate your expertise. Youll have the opportunity to work with the More...

Responsibilities Handle incoming inquiries (calls, chats, tickets) and/or redirect inquiries, if necessary, to appropriate support groups for resolution while setting End User expectations during the initial interaction. Create tickets and document all activities in BMS ticket More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...

Job Purpose The Customer Service Specialist will provide support to the Customer Service Manager in the handling of airline customer accounts. The scope will cover responding to customer queries customer complaints handling new customer startups and other issues pertaining to the day More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

Al Haktur IT Solutions is seeking a dedicated Customer Executive to join our dynamic team in Dubai. In this role you will be responsible for supporting our sales operations and ensuring smooth coordination between various departments. This is an exciting opportunity for someone with e More...