Manager Customer Support Jobs in UAE

Minimum 2-3 years of experience in a customer success or account management role. Proven track record of building strong relationships and exceeding customer expectations. In-depth understanding of the retail industry (a plus!). Excellent communication, interpersonal, and problem More...

Responsibilities: Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client More...

Required Skills Bachelor's degree 3+ years experience with content creation (not social media) – one pagers, training decks, PowerPoints, etc 3+ years bank experience, project management, business support or other data control environment Advanced knowledge of Microsof More...

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Roles and responsibilities A Bachelor's or Master’s Degree in Marketing or a related field is preferred. A proven track record of Work Experience as a Customer Engagement Manager or a similar role in a Luxury Hotel environment. Demonstrated proficiency in Customer Engag More...

Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units - Single threaded owner for Migrations and Strategic Initiatives - Maintain a broad and in-depth knowledge and understanding of existing and developing More...

Roles and responsibilities As Marketing Manager, you'll take the lead on brand awareness, customer engagement, and revenue growth through strategic marketing campaigns across digital, print, and event channels. You’ll manage a marketing budget of over AED 500k, oversee end- More...

Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-round More...

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional man More...

Key responsibilities Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, More...

Company Description: Our client is the premier mobile personal training company in the UAE known for transforming lives through their unique approach to fitness nutrition and accountability. Our clients team of 55 professional coaches has helped over 1000 clients achieve physical emot More...

Coordinate and manage the implementation of CRM systems and processes. Collaborate with cross-functional teams to gather and analyze customer data for insights and improvements. Create and distribute reports and dashboards to track key metrics and performance indicators. Train an More...

Qualifications ven work experience as a Customer A minimum of Success Manager, Account Manager, 3 years of experience in Key Account Manager a customer success, Sales Account, enterprise sales Manager, Junior, or solutions architecture role in Account Manager, or relevant role th More...

Black & Grey HR is recruiting for a premium boutique aesthetic hospital in Abu Dhabi UAE. Our client is looking to hire an experienced Customer Care Manager. The ideal candidate will lead the customer care team ensuring exceptional service standards and addressing all patient inqu More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Acts as business support to the hotel General Manager, closely working to drive and deliver the best results and owners return without compromising quality service and product delivery and products, and well being of Our People. Manage Owners' and Asset Management's expecta More...

University degree in Computer Science, Business Administration or Aviation field, Masters a plus. Minimum of 3 years of experience in Digital Aviation/Airport Operations. Minimum of 5 experience in Customer Success Management or Consulting within a Digital Solutions or Technology More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...