Manager Customer Experience Transformation Jobs in UAE

University degree in Computer Science, Business Administration or Aviation field, Masters a plus. Minimum of 3 years of experience in Digital Aviation/Airport Operations. Minimum of 5 experience in Customer Success Management or Consulting within a Digital Solutions or Technology More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other acco More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

Job Description Build and maintain strong relationships with customers to ensure their success and satisfaction Onboard new clients guiding them through the implementation process and providing training Monitor customer usage and engagement with the product to identify opportunitie More...

Love What You Do Even More At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here At JW Marriott Marquis Dubai, We Are Lookin More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. More...

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit t More...

Pay: $24.01 / hr Schedule: M - F; 8a - 1p (part-time) Location: 6750 N Andrews, Fort Lauderdale (until March 2025); then moving to Brickell Ave, Miami The Workplace Experience Support is directly responsible for the conference scheduling program at the site. Through the maintenance More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Must Haves: 2-3 years of experience with website UX research 1-2 years of experience in an eCommerce environment Bachelor’s Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field. Web Analyti More...

Respond to a wide variety of guest requests by accurately essing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Supervises day-to-day performance of te More...

In this role, you will: Lead the End-to-End Transformation of HR processes: Conduct comprehensive reviews of recruitment, onboarding, offboarding, and other key touchpoints to identify opportunities for improvement. Champion Innovation: Research and implement cutting-edge solution More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

What you'll do You’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as dri More...

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

Comprehensive knowledge of the Hotel, including all departments, services and outlets. Ensure the lobby is clean, the furniture and newspapers look presentable at all times. Conduct hotel tours every time it is required. Assist reception with arrival welcome amenities (wet towels More...