Lead Customer Success Manager Jobs in UAE

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained More...

Fluency in both spoken and written English Fluency in any other language is a plus A levels/High School certificate Excellent interpersonal and customer service skills Willing to work in a shift environment PC based skills to operate Windows package (Microsoft Word/Excel/E-mail More...

Responsibilities Customer Service: Daily Input of customer transactions (Receipts / Orders/ )Provides operational reports upon request.Caters to special order requests from customers. Prepares relevant documentation for transactions.Prepares billing breakdown and raises invoices in CF More...

Responsibilities Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal colleagues and partners Manage escalations through customer and partner More...

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of worki More...

Coordinate, adhere & implement Group Risk Management & Insurance Manual, which includes gathering and compiling of updated information / declaration of underwriting details. Draft the Request for Quotation related to insurance tenders, evaluation of insurance tender bids, t More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Responsibilities: - Respond to customer inquiries and provide information about products and services - Handle customer complaints and resolve issues promptly and effectively - Process orders, returns, and exchanges in a timely manner - Maintain accurate customer records and update in More...

Roles and responsibilities Customer Inquiries and Issue Resolution: Respond to customer inquiries via phone, email, live chat, or in-person, addressing questions about products, services, policies, or account details. Resolve customer issues, complaints, or concerns prompt More...

Roles and responsibilities Attend the Pre-Arrival meeting, highlighting VIP guests’ arrivals and contacting key guests to promote the Leisure & Spa services and facilities. Develop in-house Leisure Guest tracker to establish needs, interests, movements, special occasions More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems evaluation. Cus More...

About The Opportunity As the Assistant Director of the Test Administration Connect team, you will apply your superior case management skills and proactive outreach for mission-critical operational functions. You will be accountable for participating in cross-functional teams and man More...

Job Description: Perfect Automobiles Trading is seeking a dedicated and proactive Customer Service Representative to join our team. The successful candidate will be responsible for ensuring customer satisfaction by providing outstanding service, addressing inquiries, and resolving co More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. Effectively troubleshoot and resolve customer issues with a proactive and solution-oriented approach. Maintain a deep understanding of company products, services, and policies to pro More...

Roles and responsibilities The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of More...

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...