Service Relationship Associate

Responsibilities:
• Manage end to end queries for CPC and CG customers mapped to
• Support CPC RMs or RMs that have a larger book of CPC
• Be the Checker profile on
• Involved in SRA Oasis & GCB
• Ensure consistently strong and proactive support is given to Relationship Managers through timely and error-free execution of trades; and all other aspects of service and customer relationship
• Identify opportunities for streamlining/straight-through/centralized processing so as to significantly improve our operating efficiency, reduce cycle time and
• To ensure all work processes are executed in compliance with Bank’s policies and procedures, timely and error-free, delivering consistency in client experience, in tandem with business & financial objective, and as per regulatory requirement
• Review MIS received from Singapore on a regular basis for OASIS Non-Matching Report and co-ordinate with respective Service Relationship Associat