Senior Training Officer

Responsibilities:

• Liaising with existing staff to clarify job descriptions and related expectations.
• Studying and contributing to the operations and climate of our company.
• Drafting instructional manuals, onboarding materials, and other relevant documentation.
• Administering regular, detailed needs assessments to identify skills deficits.
• Orienting new hires to their function within the grand scheme, as well as established company norms.
• Addressing skills deficits through tailored in-house training.
• Coordinating external training as the need arises.
• Monitoring staffs' performance by liaising with line managers and department heads.
• Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.
• Upholding confidentiality, unless legally mandated to do otherwise.