Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
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