Legal Secretary

• Manage fee earners’ calendars
• Arrange conference calls, meetings, VCs, catering
• Coordinate all travel arrangements, including flights, taxis, accommodation and expense forms as appropriate
• Prepare and collate papers ahead of meetings
  

Administration

• Monitor emails promptly as required and forward/action as necessary
• Deal with incoming and outgoing mail.
• Answering and screening telephone calls, if requested.
• Schedules couriers and other vendors for pick-up of documents for errands such as filings with courts, delivery of documents of counsel and other types of errands.
  

Establish and maintain effective and accurate filing systems (both hard copy and electronic)

• Assist in opening new clients and matters as required
• Greeting clients and providing assistance when needed.
• Performing other related duties required based upon the unique practice of the attorney, such as, practice development initiatives, committee project work, and other responsibilities.
• Flexible to work overtime, when needed.
  

Customer Service

• Deal with internal and client calls in a timely, confident, helpful and polite manner, passing on accurate messages promptly and actioning where necessary
• Exceptional interpersonal and related skills in order to communicate effectively with diverse groups of legal and support staff on confidential and sensitive firm matters.
• Deal with visitors in a confident and professional manner
• Cover the Reception on a rota basis with other Legal Secretaries when the Receptionist is away.
• Keep client contact details as up to date as possible