Hotel Staff
Posted on :
21-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2362757
- The Order Taker will be responsible to take all guest orders for in-room dining and will offer suggestions to complete and complement the guest’s selections. Additionally, the Order Taker will monitor guest orders and offer assistance if required to the server under the guidance of the respective managers. Responsibilities:
- Have a very good understanding of the food and beverage offerings and be able to verbally explain those to the guest. This includes wine pairings, ingredients and promotions.
- Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated. Maintain a smooth communication with the corresponding kitchen staff for a flawless service.
- Advise guests with approximate time frame for preparation, delivery and all related policies as well as answering to any other guest inquiries, including restaurant reservations if required.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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