GUEST RELATIONS AGENT
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Job Description
• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• It is part of your role and your responsibility to fully support all learning and development activities.
• You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
• Help the Guest Relations Management Team to meet and greet guests.
• Prepare the Daily Communication Form.
• Handle amenity requests and other guest relations programmes
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
