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Customeer Service AgentAdmin
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Customeer Service Ag....
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drjobs Customeer Service AgentAdmin العربية

Customeer Service AgentAdmin

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1 Vacancy
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Jobs by Experience

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1-3 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Req ID : 1986921
  • Answer and respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Provide support to customers to resolve issues and ensure customer satisfaction
  • Process customer orders, returns, and exchanges
  • Assist with administrative tasks such as data entry, filing, and document preparation
  • Collaborate with other team members to ensure customer needs are met
  • Maintain accurate and up-to-date customer records in the CRM system
  • Identify opportunities for process improvements to enhance customer experience
  • High school diploma or equivalent; associate or bachelors degree preferred
  • Previous customer service experience
  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong organizational skills and attention to detail
  • Proficiency in MS Office and CRM software
  • Ability to remain calm and professional under pressure
  • Availability to work flexible hours, including evenings and weekends as needed



Employment Type

Full Time

Company Industry

About Company

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