COUNTER STAFF

* Greet customers complete necessary rental or parking information disclose rates terms and conditions of rental and obtain customer signatures while using effective sales techniques to encourage customers to utilize service options.
* Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions.
* Enter and maintain information in location logs.
* Maintain cleanliness of the rental office area and perform associated custodial duties.
* Perform related responsibilities as assigned or required.
* 23 years experience of Car Rental or Car Leasing experience.
* Ability to use effective sales techniques
* Ability to demonstrate effective interpersonal and communication skills with customers.
* Ability to present a professional enthusiastic attitude through effective communication skills to promote a positive impression to customers and employees.
* Ability to recognize the opportunity to present upgrades to customers.