Call Center Executive
Posted on :
29-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2482181
Job Description : • Receiving calls and registering service request. • Handling and resolving customer complaints. • Monitoring open jobs and updating clients regarding open jobs. • Assisting and guiding technicians regarding their assigned schedule for the day. • Identifying, escalating priority issues and reporting to the higher management. • Following up complicated customer calls when required. • Managing administration, communicating and coordinating with internal departments. Required Skills : • Minimum 3 to 4 years’ experience as Call attendant/ Call Center Executive • Should have relevant experience in facilities management. • Good communication skills in English
Employment Type
Full Time
Department / Functional Area
Key Skills
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