SMART HANDS TECHNICIAN (L2) EUC & DC UAE
Job Location:
Salary:
Experience Required:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
WE RE HIRING A SMART HANDS TECHNICIAN (L2) EUC & DC!
Excis is a global IT support leader globally driven by innovation and collaboration. We re looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you ll look forward to coming to work every day.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
WHAT YOU LL DO:
- Provide onsite Smart Hands support for networking equipment following directives from L3 engineers.
- Escort OEM technicians manage spare inventory and handle RMA processes (shipping/receiving parts).
- Ensure real-time ticket updates and clear communication with remote teams for seamless operations.
- Maintain strict adherence to datacenter protocols and customer SLAs.
- Document processes and troubleshoot basic network issues under supervision.
Requirements
- 4 years IT support experience in fast-paced environments
- Basic networking knowledge (routers switches servers)
- Strong organizational and documentation skills
- Ability to follow precise technical instructions
- Fluent English (verbal and written communication required)
- Arabic proficiency (considered a strong asset)
Benefits
Benefits
- Competitive salary with performance-based incentives
- Career growth opportunities in a global IT environment
- Collaborative and inclusive work culture
Join Our Team!
If you are a problem-solver with strong technical skills and a passion for delivering top-notch IT support we want to hear from you! Apply now to become part of a dynamic team where your expertise makes a real impact.
How to Apply:
Submit your resume and a brief cover letter outlining your relevant experience.
Key Skills
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
