CX and Customer Insights Sr PM, AMET Crossborder Business
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Job Summary
Amazon seeks a Senior Product Manager to drive strategic initiatives focused on selection and core exports for cross-border commerce particularly in non-footprint countries. This role will lead complex programs to expand international product selection optimize export processes and enhance delivery experiences for regional customers.
Key job responsibilities
Develop and execute programs to expand international selection for customers in non-footprint countries ensuring alignment with Amazons global expansion strategy.
Collaborate with global teams across product engineering operations and finance to optimize core export processes and improve cross-border delivery efficiency.
Enhance the cross-border customer experience through data-driven improvements addressing pain points and influencing product roadmaps.
Partner with stakeholders to innovate solutions that enable seamless shopping experiences for customers worldwide including localized features and payment options.
Lead cross-functional efforts to scale services in new markets balancing speed cost and customer impact.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Develop and execute programs to expand international selection for customers in non-footprint countries ensuring alignment with Amazons global expansion strategy.
Collaborate with global teams across product engineering operations and finance to optimize core export processes and improve cross-border delivery efficiency.
Enhance the cross-border customer experience through data-driven improvements addressing pain points and influencing product roadmaps.
Partner with stakeholders to innovate solutions that enable seamless shopping experiences for customers worldwide including localized features and payment options.
Lead cross-functional efforts to scale services in new markets balancing speed cost and customer impact.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
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