Job Summary

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):

Technical SME for the technologies listed in the Competency table below.

Handle Medium & Large projects.

Deliver Projects within schedule and budgets.

Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team.

Reporting of all KPIs related to Service Delivery

Adherence to Process Policies & Procedures

Maintain and acquire Certifications as per Business Requirements for self and team.

Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.

Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.

Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.

Design deploy and operate Cisco ACI (EVPN-VXLAN) data center fabrics.

Implement and support Cisco Software-Defined Access (SDA) using DNA Center.

Design and manage VMware NSX-T overlays gateways and micro-segmentation.

Deploy and optimize Next-Generation Firewalls (Palo Alto Fortinet Cisco).

Design and manage enterprise wireless networks using HPE Aruba & Cisco.

Configure and administer Aruba ClearPass for NAC 802.1X guest access and BYOD.

Integrate wired wireless and security platforms with identity systems (AD/LDAP).

Deploy and manage Secure Web Proxy (WSA) and Secure Email Gateway (ESA) solutions

Act as L3 escalation for complex incidents and perform RCA analysis.

Lead upgrades migrations technology refreshes and optimization initiatives.

Prepare and maintain HLD LLD As-Built and operational documentation.

CERTIFICATIONS:

CCIE (Enterprise or Data Center)

HPE Aruba (ACMP / ACMX / ClearPass)

VMware VCP-NV / VCAP-NV

Palo Alto PCNSE

ISTPL-20JDV1.

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Fortinet NSE 7 or higher

TECHNICAL SKILLS /COMPETENCIES: MANDATORY

Cisco ACI (Multi-Tenancy L3Out Contracts Service Graphs)

Cisco SDA & DNA Center

VMware NSX-T

HPE Aruba Wireless Aruba Central & ClearPass

Next-Generation Firewalls (Palo Alto / Fortinet / Cisco)

Solid understanding of routing switching and EVPN architectures.

Secure Web & Email Proxies (Cisco WSA / ESA or equivalent)

Wireless (Cisco Aruba)

SOFT SKILLS: MANDATORY

Strong written and verbal communication and analytical skills

Ability to multi-task prioritize multiple objectives initiatives and requests.

High Degree of Perseverance.

Very good Customer handling Skills.

Can Do attitude.

Open to learn new technologies.

Required Experience:

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):Technical SME for the technologies listed in the Competency table below.Handle Medium & Large projects.Deliver Projects within schedule and budgets.Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self ...