Security Supervisor (Emirati) | Waldorf Astoria Dubai Palm Jumeirah
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Job Summary
EOE/AA/Disabled/Veterans
A Security Supervisor with Waldorf Astoria Hotels and Resorts is responsible for overseeing daily security operations within the hotel to deliver a safe and secure environment for Guests Team Members and hotel assets while ensuring compliance with local regulations and luxury hospitality standards.
As a Security Supervisor you will lead and coordinate the security team monitor safety procedures and respond to incidents to maintain the highest standards of protection discretion and guest service excellence.
What will I be doing
As a Security Supervisor serving Waldorf Astoria you will be working on behalf of our Guests and in collaboration with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
- Supervise guide and support Security Officers to ensure adherence to hotel policies safety procedures and luxury service standards.
- Coordinate and oversee daily security operations across all hotel areas including guest floors public spaces back-of-house and external premises.
- Conduct regular patrols spot-checks and routine physical hazard/safety inspections to identify vulnerabilities and implement preventive measures.
- Monitor surveillance systems access control points and overall security systems to protect guests team members and hotel property.
- Respond promptly and professionally to emergencies incidents and guest concerns including assisting visitors and employees during emergencies.
- Assist the Security Manager in handling incidents conducting investigations and interviewing involved parties while maintaining confidentiality and professionalism.
- Support the implementation and enforcement of fire life safety and emergency response procedures including evacuation drills and emergency response exercises.
- Maintain accurate daily records shift logs incident reports and other security documentation in line with hotel and brand standards.
- Handle interruptions complaints and escort unwelcome persons from the property when necessary.
- Liaise with local authorities emergency services and government entities (Police CID Civil Defense etc.) in the absence of the Security Manager.
- Promote a visible approachable and professional security presence that enhances guest confidence and the hotels reputation for excellence.
Participate in training and briefing Security Officers on safety procedures guest interaction standards and crisis response protocols.
What are we looking for
A Security Supervisor serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
- Minimum 3-5 years of experience in security operations within a luxury hotel high-end resort or equivalent setting.
- Proven track record of leading and supervising a security team in a fast-paced guest-focused environment.
- In-depth knowledge of security operations including surveillance systems access control emergency procedures and risk management.
- Strong understanding of local laws regulations and safety compliance standards relevant to hotel operations.
- Formal security training certifications or equivalent professional qualifications.
- Exceptional leadership and organizational skills with the ability to motivate mentor and develop team members.
- Calm decisive and professional approach to handling emergencies conflicts and high-pressure situations.
- Excellent communication interpersonal and conflict resolution skills with discretion and integrity.
- Keen attention to detail and commitment to maintaining a safe secure and welcoming environment for Guests and Team Members.
- Ability to work a variety of shifts including nights weekends and holidays as required by hotel operations.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.
Required Experience:
Manager
Key Skills
- IT Experience
- Splunk
- IDS
- Cybersecurity
- ICD Coding
- Military Experience
- Host/Hostess Experience
- NIST Standards
- Security
- Information Security
- FISMA
- Supervising Experience
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
