Banquet Server
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Job Summary
PURPOSE OF POSITION
To provide high-quality food and beverage service during special events while maintaining a professional friendly and efficient presence.
KEY ROLES & RESPONSIBILITIES:
- To report for duty punctually wearing the correct uniform with palm pin at all times.
- Maintain and deliver Raffles Service Culture and operational excellence.
- Must know the standards set by Raffles Dubai
- Ensure mise-en-place is complete.
- The ability to gather and transport all supplies needed for the setup of a function but not limited to silverware chinaware linen skirts glassware condiments etc.
- Set up banquet rooms according to event orders (tables chairs linens décor)
- Serve food and beverages to guests in a timely and courteous manner
- Follow proper service styles (plated buffet family-style cocktail service)
- Clear tables and maintain cleanliness throughout the event
- Assist with buffet setup replenishment and breakdown
- Communicate with kitchen and banquet Leader to ensure smooth service
- Adhere to food safety sanitation and alcohol service guidelines
- Respond to guest requests and resolve basic service issues promptly
- Present banquet check to event organizers ensure checks are signed and correctly posted.
- Break down event spaces and reset rooms after events
- Perform side duties as per checklist
- Report to manager any kinds of deviation from set standard and procedures.
- Ensure that all operating equipment is maintained.
- Ensure that all service and storage areas are kept safe clean and locked.
- To report any complaints incidents or any other irregularities to the management.
- Attend all meetings and trainings as scheduled by Assistant Banquets Manager.
- To assist and report to the Banquets Leader and carry out requests as made by the management.
- Comply with hotel and department policies and procedures at all times.
- Communicates to his/her superior any difficulties guest comments and other relevant information.
- Establish and maintain effective employee working relationship.
- Maintain complete knowledge of all F&B services outlets hotel services/features and hours of operations as they affect the areas of responsibility.
- Able to account and handle cash effectively efficiently with integrity and follow established and proper accounting procedures.
- Carry out any other duties as and when assigned by the Management of the Hotel.
- Assist other Food & Beverage Outlets in their operations within peak times when needed.
PERSONAL ATTRIBUTES:
- Reading writing and oral proficiency in the English language.
- Must be well presented and professionally groomed at all times.
- Good communication and good problem resolution skills.
- Basic F&B product knowledge.
- Team player with strong interpersonal skills and attention to detail.
Qualifications :
QUALIFICATIONS:
- Secondary education
EXPERIENCE:
- Minimum 1 year food and beverage serving experience in a luxury hotel
Additional Information :
Raffles Dubai Sheikh Rashid Road Wafi121800 Dubai United Arab Emirates
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Disaster Recovery
- Information Management
- Network Administration
- Active Directory
- VMware
- Citrix
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Database Administration
- Dns
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
