Bellboy

We are seeking a professional and customer-focused Bellboy to join our hospitality team at a premier hotel in Dubai United Arab Emirates. As a Bellboy you will be the first point of contact for our guests providing exceptional service and assistance with luggage directions and general guest inquiries. This role is essential to creating a welcoming and seamless experience for all visitors to our property.

• Greet guests upon arrival and departure with a warm professional demeanor
• Assist guests with luggage handling room delivery and transportation of packages
• Provide accurate information about hotel facilities local attractions dining options and services
• Respond promptly to guest requests and special needs with a helpful and courteous attitude
• Maintain cleanliness and organization of lobby entrance areas and luggage storage facilities
• Coordinate with front desk and housekeeping teams to ensure seamless guest experiences
• Operate elevators and assist guests with navigation throughout the hotel
• Handle guest concerns and complaints professionally escalating issues when necessary
• Perform light maintenance tasks and report any facility issues to management
• Maintain a professional appearance and adhere to hotel dress code standards at all times
• Multitask effectively during peak hours while maintaining service quality

Qualifications :

• High school diploma or equivalent
• Previous experience in hospitality hotel operations or customer service (preferred)
• Excellent interpersonal and communication skills in English; multilingual abilities are advantageous
• Strong physical fitness and ability to lift and carry luggage regularly
• Exceptional attention to detail and organizational skills
• Ability to remain calm and professional in high-pressure situations
• Reliable time management and punctuality
• Problem-solving abilities and proactive approach to guest satisfaction
• Flexibility to work various shifts including evenings weekends and holidays
• Knowledge of hotel operations and guest service standards (preferred)
• Ability to work collaboratively as part of a team
• Professional demeanor and commitment to delivering outstanding customer service

Remote Work :

No

Employment Type :

Full-time