DHA Pharmacy Manager Outpatient
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Job Summary
Location: 268 Al Wasl Rd Dubai & Grove Mall Al Barsha Dubai UAE
Job Summary:
We are seeking an experienced and strategic Pharmacy Manager to lead and oversee pharmacy operations across multiple GluCare facilities in the UAE while also playing a key role in scaling GluCares pharmacy model internationally as the organization expands.
This role combines hands-on operational leadership people management and strategic planning ensuring that pharmacy services consistently meet regulatory clinical financial and patient-experience standards across all locations.
Key Responsibilities:
- Pharmacy & Multi-Facility Operations:
- Lead and oversee day-to-day pharmacy operations across multiple GluCare clinics ensuring safe efficient and compliant dispensing practices.
- Standardize pharmacy workflows SOPs and quality standards across all facilities.
- Monitor service levels turnaround times stock availability and patient satisfaction.
- Support facility-level pharmacy teams to ensure consistent performance and adherence to GluCare standards.
- Regulatory & Clinical Compliance:
- Ensure full compliance with DHA MOHAP and applicable international regulations.
- Lead preparation for audits inspections and licensing requirements across facilities.
- Maintain up-to-date documentation policies and pharmacy records in line with regulatory standards.
- Work closely with the Pharmacist-in-Charge (where applicable) to ensure patient safety and compliance.
- People Management & Leadership:
- Manage coach and develop pharmacy teams across locations including pharmacists assistants and pharmacy operations staff.
- Oversee staffing plans rotas performance reviews and continuous professional development.
- Support onboarding training and competency assessments for new pharmacy staff.
- Foster a culture of accountability service excellence and collaboration.
- Inventory Procurement & Financial Oversight
- Oversee procurement stock planning and inventory optimization across all facilities.
- Monitor margins cost control supplier performance and wastage reduction.
- Ensure accurate reporting on stock levels consumption trends and financial performance.
- Collaborate with Finance and Operations on budgeting and cost optimization initiatives.
- International Expansion & Scaling:
- Support the setup and operational readiness of new pharmacy services in upcoming GluCare facilities including international locations.
- Contribute to the development of scalable pharmacy models SOPs and operating frameworks suitable for global rollout.
- Liaise with external stakeholders suppliers and regulatory bodies in new markets as required.
- Provide subject-matter expertise during feasibility planning and launch phases.
- Cross-Functional Collaboration:
- Work closely with Clinical Operations Finance Insurance IT and Supply Chain teams.
- Ensure pharmacy operations align with clinical pathways and patient-care delivery models.
- Provide regular updates on risks performance metrics and improvement initiatives to senior leadership.
Understands follows and supports all hospital infection control programs to ensure patient and staff safety.
Requirements
Qualifications & Experience:
- Bachelors degree in Pharmacy (mandatory)
- Valid DHA Pharmacist License
- Minimum 58 years of pharmacy experience with at least 23 years in a managerial or multi-site role.
- Experience within hospital clinic or outpatient pharmacy settings.
- Exposure to healthcare scaling multi-facility operations or international expansion is highly desirable.
- Strong knowledge of pharmacy regulations compliance and audit processes.
- Experience in accreditations (especially JCIA).
Key Skills & Competencies:
- Strong leadership and people management skills.
- Proven ability to manage multiple facilities simultaneously.
- Strategic mindset with operational execution capability.
- Excellent communication and stakeholder management skills.
- Financial awareness margin management and data-driven decision-making.
- Adaptability and willingness to support international growth initiatives.
Required Experience:
Manager
Key Skills
- IT Experience
- LTC Pharmacy
- Hospital Experience
- Pharmacy Software
- Infusion Experience
- Management Experience
- Pharmacy Residency
- Training & Development
- Pharmacy Technician Experience
- Supervising Experience
- Clinical Pharmacy Experience
- Compounding Medications
About Company
A diagnosis of diabetes is life-changing. But with the right care and support system, people can thrive with diabetes. At GluCare.Health we offer patients the best possible care — through a team of clinicians, skilled health educators, and access to cutting edge technology that makes ... View more
