Lobby Hostess (Security)
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Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Consistently offer professional friendly and engaging service
- Greet all guests as they enter and exit the hotel while ensuring service standards are followed
- Engage in conversation with first time visitors showing them the lobby and offering directions as required
- Assist guests regarding hotel facilities and promotions in an informative and helpful way
- To follow department policies procedures and service standards
- To follow all safety policies and procedures.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up
Report any unusual occurrences or requested to manager.
Be aware of the hotel accident Prevention Policies.
Qualifications :
- Previous guest service experience required.
- Minimum 1 year relevant experience.
- Excellent communication skills in English
- Must possess a professional presentation.
- Must possess outstanding guest services skills and sophisticated verbal communication skills
Additional Information :
- Russian language is an advantage.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
