Quality Assurance Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Quality Assurance Executive
DUBAI United Arab Emirates
About Us:
Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect fairness and collaboration.
About the Role:
We are seeking a dedicated Quality Assurance Executive to uphold and enhance the standards of our restaurant operations. This role plays a pivotal part in ensuring excellence in food quality service delivery hygiene and overall guest experience. The ideal candidate will have a strong background in quality control and food safety within the hospitality industry with a passion for continuous improvement and customer satisfaction.
Key Responsibilities:
- Conduct regular inspections and audits of front-of-house and back-of-house operations.
- Ensure compliance with food safety hygiene and service standards.
- Develop and implement training programs for staff on quality service and sanitation.
- Monitor guest feedback online reviews and in-house surveys to drive improvements.
- Handle customer complaints and ensure timely effective resolutions.
- Maintain accurate documentation for inspections audits and corrective actions.
- Identify areas for operational improvement and support process enhancement.
- Collaborate with the kitchen and service teams to uphold brand consistency.
- Support sustainability efforts and implement waste reduction strategies.
- Prepare for and assist with internal and external audits.
Requirements:
- Bachelors degree in Food Science Hospitality Management or a related field.
- Minimum 2 years of experience in quality assurance or service control in the restaurant/hospitality sector.
- Strong understanding of food safety standards and quality control procedures.
- Excellent attention to detail communication and interpersonal skills.
- Proficiency in Microsoft Office (Excel Word PowerPoint).
- Ability to work both independently and collaboratively.
- High level of discretion professionalism and commitment to confidentiality.
If you are passionate about maintaining high service standards and delivering quality experiences in a fast-paced hospitality environment wed love to hear from you. Apply today!
About Company
Alrais Enterprises Group, established in 1997 under the visionary leadership of Ali M Alrais,an Emirati entrepreneur and philanthropist, epitomises a tale of remarkable ascendancy.Commencing its journey with the renowned Arabian Tea House, our organisation haswitnessed unparalleled tr ... View more
