Quality, Hygiene & Sustainability Coordinator
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Job Summary
To support the QHS Manager in daily hygiene quality and sustainability activities. The role focuses on inspections documentation data collection training coordination and audit preparation ensuring compliance with food safety quality standards and environmental requirements.
Key Responsibilities
Hygiene & Food Safety
- Assist in implementing and monitoring HACCP and food safety practices.
- Conduct basic hygiene inspections in kitchens F&B outlets and back-of-house areas.
- Support compliance with Dubai Municipality hygiene requirements.
- Assist with hygiene reports records and corrective action follow-ups.
Quality Support
- Support preparation for internal and external audits. (LQA)
- Collect and summarize guest feedback data (e.g. TrustYou).
- Track corrective actions and follow up with departments.
Sustainability Support
- Assist in implementing the Sustainability Management Plan.
- Support eco-certification documentation (e.g. Green Globe DST audit).
- Assist in sustainability awareness activities for colleagues and guests.
Documentation & Compliance
- Maintain organized QHS files logs and records.
- Ensure documents are updated and ready for audits.
- Support compliance tracking under guidance of the QHS Manager.
- Assist in preparing training materials and conducting trainings related to hygiene quality and sustainability.
Training & Awareness
- Coordinate QHS training sessions and maintain training records.
- Prepare basic training materials such as PowerPoint presentations handouts posters and SOP summaries.
- Support delivery of hygiene quality and sustainability training.
- Assist with QHS induction training for new employees.
- Help organize awareness campaigns and activities.
Skills & Competencies
- Good organizational and documentation skills
- Basic knowledge of food safety and hygiene practices
- Willingness to learn and follow instructions
- Good communication skills
- Basic proficiency in MS Office (Excel Word PowerPoint)
- Commitment to delivering exceptional guest experience
Qualifications :
- PIC Level 3 is mandatory
- F&B experience is an advantage
- Guest experience is mandatory
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Microsoft Access
- Quality Assurance
- Data Collection
- HEDIS
- ISO 9001
- Root cause Analysis
- Medical office experience
- Quality Systems
- Nursing
- Quality Control
- Quality Management
- Manufacturing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
