Job Summary

Foreground is partnering with an innovative FinTech organisation in Dubai to appoint a Head of Customer Experience who will elevate the end-to-end user journey across digital platforms. The company is scaling rapidly and requires a leader who can design seamless customer interactions enhance service models and embed a data-driven approach to CX improvement.

We are seeking a CX professional with strong digital experience ideally from FinTech e-commerce or technology-led industries. The ideal candidate must be proficient in journey mapping service design customer analytics and continuous improvement. Strong collaboration skills and a user-centric mindset are essential for this role.