Guests Relations Officer
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
We are seeking a Guest Communication Officer to manage end-to-end guest communication and provide administrative support for our holiday home rental operations. This is a customer-facing role requiring excellent communication skills hospitality experience and a professional appearance.
Key Responsibilities
Guest Communication & Customer Service
Handle guest communication via WhatsApp email phone and booking platforms before during and after stays
Respond promptly to inquiries reservations complaints and special requests
Ensure a high standard of guest experience and satisfaction
Manage check-in and check-out communication and provide clear instructions
Booking & Operations Support
Coordinate bookings across multiple platforms (Airbnb etc.)
Update availability pricing and guest details accurately
Liaise with housekeeping maintenance and operations teams to ensure property readiness
Requirements
Requirements & Qualifications
Proven experience in holiday home rentals hospitality or short-term rental operations
Excellent written and verbal communication skills in English (additional languages are a plus)
Strong customer service and problem-solving skills
Well-groomed professional and confident in customer-facing interactions
Highly organized detail-oriented and proactive
Ability to work under pressure and handle multiple tasks
Proficient in MS Office and booking/CRM systems
Based in Dubai or willing to relocate
Company Industry
IT Services and IT Consulting
Key Skills
- English
- Academics
- Creative
- Domestic
- Games
- IT Sales
About Company
Careers International We Believe At Careers International, we believe that recruiters need more than generic job postings alone to properly convey their value proposition to prospective talent. We also believe that professionals deserve more than just corporate marketing! That is why ... View more
